Frequently asked questions
Everything you need to know about ordering from Maquvero — shipping, delivery times, returns, sizing and how our made-to-order printing works. Still stuck after reading? A real person answers every email.
What are the shipping costs for my order?
We offer a flat shipping rate of $5.99 on all orders, and you can enjoy free shipping on orders over $50. This way, you can shop with ease without worrying about high shipping fees.
How long will delivery take?
Delivery time varies; our production takes 1-3 business days, then you can expect shipping transit of about 5–7 business days. We strive to get your order to you as quickly as possible.
Where do you ship your products?
We ship from to customers across various locations. Check our shipping policy for more details on where we deliver.
What is your return policy?
We allow returns for defects or misprints reported within 7 days of receiving your item. Please reach out for assistance if you encounter any issues.
What does 'printed on demand' mean?
Printed on demand means that each shirt is made specifically when you place an order. This approach helps reduce waste and ensures you receive a fresh product.
How do I choose the right size for my graphic tee?
Choosing a size involves measuring your chest and waist and comparing them to our sizing chart. Remember, some styles may fit differently, so consider your style preference as well.
How should I care for my graphic tee?
For the best care, machine wash cold inside-out, tumble dry low, and avoid ironing directly on the print. This will help maintain the quality of both the fabric and the print.
Is my checkout information secure?
Yes, we prioritize your security. Our checkout process uses industry-standard encryption to ensure your information is protected during transactions.
Can I track my order?
Absolutely! Once your order ships, you will receive a tracking number via email, allowing you to monitor its progress until it reaches you.
How can I contact you for support?
You can reach us by emailing [email protected]. We aim to respond to inquiries within 1 business day, ensuring you receive the assistance you need.
Still stuck? Read our shipping and refund & returns policies, or get in touch.